Refund and Returns Policy

❤️ LoveShop08 Hassle-Free Shopping Guide: Returns & Refunds

Hey there, valued customer! At LoveShop08, we carefully select every item hoping it becomes your new favorite. But we understand sometimes returns are needed. No worries! For your peace of mind, here’s our clear and friendly guide.

🔄 Easy 7-Day Returns!

• Key Timeline: You have 7 days (from delivery date) to request a return. Returns beyond 7 days cannot be accepted.

✅ When Can You Return/Exchange/Refund?

1. Damaged Items: Received a defective, broken, or poor-quality product? We’ve got you covered!
2. Wrong Item Shipped: Got something different from your order? We’ll make it right!

🚫 Important Conditions

• Original Condition: Items must be unused, undamaged, with all tags/accessories, in original packaging.
• Hygiene Note: For safety/hygiene reasons, returns may be refused if intimate apparel, opened personal care items, or used/damaged goods are received.

📝 Simple 3-Step Return Process

1. Contact Us ASAP (within 7 days!) via:
   • Order number
   • Reason for return
   • Photos of the issue (highly recommended).
2. Await Response: Our team will review your request and provide:
   • Return address
   • Free return label (if error/defect is our fault).
3. Ship It Back: Send the item as instructed.

💰 Refund Details

• Processing: Refunds start within 1-2 business days after item verification.
• Method: Funds return to your original payment method.
• Timeline: Takes 7-15 business days (depends on your bank/payment provider).

🚚 Who Pays for Shipping?

🔄 Exchanges Made Easy!

• Request a different size/model when contacting us.
• No fees! We cover exchange shipping if it’s our error.

⏳ Order Cancellation

• Before Shipping: Contact us immediately to cancel.
• After Shipping: Follow standard return process above.

📬 Need Help? Reach Out! (Weekdays)

Contact our friendly team via:

Return Address (if needed):69 Commerce Dr, Perris, CA 92571, USA

Weekends: Closed (Saturday & Sunday)